Core Business
MAC Source Communications, an Avaya Platinum Business Partner, is a complete solutions provider. Founded in 1997 in Syracuse, NY, MAC Source began as a refurbished parts business, but quickly expanded its portfolio to meet the growing needs of its customers. Along with an expanding portfolio, MAC Source acquired companies and opened offices in Buffalo, Rochester, Albany, Chicago, Minneapolis, Milwaukee and New York City. Currently, MAC Source’s core business is the design, installation, and ongoing support of converged communications projects and services.
We specialize in IP Telephony, Unified Messaging, Contact Center and Mobility applications that drive business today. Throughout the U.S., we have successfully implemented mission-critical solutions for our customers. Our business was built on and continue to be driven today by our total commitment to customer satisfaction. MAC Source consistently achieves the highest customer satisfaction ratings among Avaya Business Partners nationally. Additionally, MAC Source partners with industry-leading manufacturers in wireless networks, video, data switching, routing, and security applications.
Resources
MAC Source employs over 125 people with more than two-thirds of our organization dedicated to the design, installation, and servicing of our customers’ solutions. Our service and support organization is manufacturer certified to maintain the full breadth of their product lines. This guarantees that you are working with an organization that has unparalleled levels of expertise to support your communications needs, both before and after implementation. We are committed to ongoing training and industry certifications which allow us to continue to provide exceptional service to our customers.
Financially Strong To Serve You
As part of the Meridian Group International, Inc., MAC Source has the financial resources of an organization with over $300 million in annual revenue, and boasts 30+ consecutive years of profitability. This makes MAC Source large enough to serve you, yet small enough to you know name. MAC Source customers enjoy and continue to benefit from this balance that is a major part of our culture.
Experience That Makes A Difference
MAC Source Communications’ leadership team has over 100 years combined experience in telecommunications and networking. You can count on a winning combination when we combine this with key strategic alliances with our industry-leading manufacturer, and global coverage for our customers.
